How to Use Role-Playing to Master Soft Skills in Customer Service
I think you will agree with me when I say role-playing can be darn uncomfortable. We’ve all been through awkward role-play sessions where coworkers...
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KnowledgeForce Insights
Guidelines for Implementing Microlearning at Your Company
Microlearning offers numerous benefits to your employees. Its short, focused content is a great...
Read moreHow to Develop & Empower Your Employees with Microlearning
One of the biggest challenges you face as an employer is employee engagement. The...
Read moreThe Benefits of Offering Microlearning to Your Employees
Microlearning. You’ve read about it, and you wonder whether you should consider offering microlearning...
Read moreWhat is Microlearning?
Are you ready to do a deep-dive to find out more about microlearning? Great!...
Read moreUnderstanding Talent Assessments: Comparing DiSC, Predictive Index, HBDI, and Hogan
One of the keys to successful talent development is to know your employees and...
Read moreHow to Choose the Best Format for Employee Training and Education
You know that employee development matters, and that employees are interested in gaining more...
Read moreWhat You Should Look For In An Outsourced Training Partner
You know that talent development matters. Maybe you’re thinking about developing your own program....
Read moreThe Benefits of Working With a Performance Improvement Partner
Your employee’s engagement at work and satisfaction is important to you, and you care...
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