The Benefits of Working With a Performance Improvement Partner
Your employee’s engagement at work and satisfaction is important to you, and you care about talent development. You want to have employees who are part of the 34% of the workforce who are engaged in their jobs.
You take seriously the 87% of millennials, who are currently the largest part of the workforce in the United States, who say that professional or career growth and development opportunities matter to them.
If you’re unsure of what the most useful training and development activities might be, you should consider partnering with a company whose dedicated focus is employee training and development. There are many benefits to working with a performance improvement partner and developing your organization’s talent! Here are just a few of these benefits.
Benefit #1: They provide an outsider’s perspective and expertise.
We all get set in our routines and how we do things. A company that develops and delivers training solutions can offer a fresh take on what sort of training might benefit your employees the most. They’re capable of thinking “outside the box” when it comes to fresh, new ideas. Training can be informal and formal. It’s not just sitting in front of a computer and reading the material and taking a test, or participating in all-day instructor-led workshops. They might help you develop a “Lunch and Learn”: Has someone been to a conference lately and learned something new that could benefit many (or all?) employees?
You’ll also gain the expertise of professionals whose job it is to focus on employee development and training. Working with an outside firm is a great way for employers to begin to develop training programs when they have few (or none) of their own, or have ideas but don’t know how to execute them effectively.
Benefit #2: They offer training that’s current.
Your company is constantly evolving, and so is the world of learning and development. While an internet search might provide you with some helpful ideas, a training and development company makes it a priority to stay on top of current trends and innovations in the realm of employee training and development. You can be sure that you’re getting the benefit of people who are leaders in their field.
A dedicated training company can offer “performance support” to help employees hone particular skills or learn new ones. But, they can also offer “just-in-time” training: Maybe your company has just identified a knowledge gap that needs to be addressed immediately because of a project that you’re going to take on.
When you need crucial training quickly, partnering with an outside firm is a great way to relieve that burden and to make sure your employees get the training they need. Rather than attempting to quickly design a program yourself, and unsure of whether it will be a success, you can rest assured that an outside firm specializing in employee training and development will create a program that is the right solution for the right need.
Benefit #3: They can work within your budget.
No matter what your budget is a training company can help you figure out how to stay within that budget and get the most value from development activities. Keep in mind your talent management vision, values, and goals, and any knowledge gaps that you know exist. You’ll be able to stay on budget and not waste time or money. It’s often more cost-effective to make use of what a training company can provide than to create your own.
Benefit #4: They can ensure development activities address leadership vision.
Make sure you know exactly what the leadership expects from the training and tie training outcomes to business metrics. By clearly communicating with leadership, employees, and the training company throughout the process—before, during, and after training—everyone will be “in the loop” and aligned.
The company that you are working with can ensure the training that is offered is necessary and beneficial and that the business goals for the training are addressed.
Benefit #5: They create metrics that make sense.
As with other areas of the business, employee training must have metrics. Remember the famous quote by Peter Drucker, “What gets measured, gets improved.”, applies to training too. An outside firm has the expertise necessary to design the specific training you need and also knows how to properly assess the results.
Having concrete data helps to demonstrate the effectiveness of training to employees, leadership, and other stakeholders. You’ll have clearer ideas of what subsequent training might need to entail. In addition to their own individual takeaways, employees will be able to see the bigger picture and how the training was able to help them move closer to, or to achieve, company goals.
Benefit #6: They can work with your entire company.
Whether you have 15, 50, 500 or, 5,000 (or more!) employees training companies are able to design programs that can work across your entire company, not just a single department. (Though they can do that, too!)
They can work with you to meet the requirements of the business and leadership, as well as the personalized needs of employees, and create training that all employees can benefit from.
Benefit #7: They can help you generate revenue.
Maybe the result of your training is valuable intellectual property that other companies in your industry would want to have access to. You can make your training solutions available to others to increase your company’s revenue.
Benefit #8: They can help mitigate risk.
Firms who specialize in developing and delivering training can help your company mitigate risks and liabilities. By explaining to the company exactly what kind of training your employees need and what your specific concerns are regarding risks, they can design training that can mitigate the likelihood of errors or problems.
If you’re ready to work with a training partner, KnowledgeForce can help. Our innovative, application-oriented solutions make learning fun and improve outcomes. Contact us today.
Read our comprehensive employer guide on talent development.
Bad customer service can sink your company. It can lead to lost sales, low...Read more
Providing customer service training to your employees helps everyone who has anything to do...Read more