Video: It’s Okay To Say, “I Don’t Know.”

Tips & Tricks  |  Videos  |  April 15, 2020

Sometimes, as leaders, we just don’t have all of the answers.

In fact, admitting that you don’t have all of the answers can beneficially impact your team. By doing so you role model vulnerability, creating a safe space for your team to do the same. This results in members of your team developing critical skills that allow them to better work as a team, take personal ownership, be self-advocates, and much more. It all starts with that first step of admitting that you, just don’t know—YET!

 

Transcript: Ginine Capozzi [00:00:00]

When the course is uncharted and the world around you is unfamiliar, it’s easy to feel pressure to find answers and to try to figure out what to do next, to be strategically thinking about that business chessboard. And although it’s important to be forward-thinking and to be seeking solutions, it’s also important to engage your team with honesty and vulnerability and to admit you just don’t know yet. When you admit that you don’t know, you role model vulnerability and this provides a safe space for others to do the same.

Ginine Capozzi [00:00:31]

Ultimately, vulnerability builds trust and connection, both of which are vital for people and organizations to thrive. By admitting that you don’t have all the answers, you unleash the collective power of the team. You invite others into the process of figuring out how to move forward, and you enable others to contribute to the solution, and you allow them to lead and to support each other directly. You help them learn. You help them learn how to be self-advocates, to take personal ownership, and to work as a part of a team without having to exclusively rely on the leader for what you do next. So during times of change, disruption and uncertainty, whether that’s just within your business or in the world around you, remember, sometimes the first step in doing something is to just admit that you don’t have all the answers. As a leader, use the strength of your relationships, the power of connection, and the collective wisdom of the team to propel you positively forward.

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