We are a full-service talent development firm that specializes in business operations and product launch training.
KnowledgeForce provides reimagined training solutions that power your business. We partner with you to help your people expand their knowledge, skills, and real-worked experiences to create sustained behavior change.
Let’s work together to bring out the best in your people.
Contact usCan training help?
We believe it can.
Research shows organizations that invest in their people see results. Training contributes to better execution of strategy, increased sales, more effective use of resources, and greater employee and customer satisfaction. Today it’s more important than ever to have a resourceful and customer-focused team applying their knowledge and experience to tackle the most pressing business challenges.
Select a challenge to learn how.
What challenge is your business facing?
What challenge is your business facing?
Launching new products
Launching new products
Products have lifecycles. KnowledgeForce supports all stages of yours by designing, developing, and delivering internal and external training programs. By educating all your people—not just your salespeople—your teams will be prepared to meet the market’s needs.
Capitalizing on opportunities
Capitalizing on opportunities
Whether it’s improving decision-making, increasing sales, managing change, or exceeding customer expectations, an intentional learning design can help your team achieve better results.
Developing your people
Developing your people
You know your people set your company apart—they can be your greatest asset or your biggest liability—so harnessing their unique experiences and leveraging their expertise is essential. We get it. We understand and appreciate the time and commitment it takes to establish, adopt, and continue to create a high-performance culture. But being the best takes work, and helping your people be and do their best takes investment. Let us help you put the pieces in place that develop your people to meet the demands of today—and tomorrow.
Working at the speed of business
Working at the speed of business
Maybe ancient philosophers were ahead of their time—because although we know the world is round, technology has certainly made it more flat! Instant access has increased the speed of business. As a result, it’s challenging to manage a world filled with faster innovation, disruptive ideas, and greater demands. KnowledgeForce helps prepare employees to maximize opportunities and solve problems by improving teamwork, streamlining processes, and measuring results.
How We Work
Pulling back the curtain on your organization, and allowing us to examine your processes and training programs, requires trust and confidence. We’ll work each day to earn and keep that trust by following a tried and true approach. We conduct a comprehensive review of your current approaches to ensure we have a clear picture of what’s required to achieve your goals. Then, we work with you to create targeted and practical solutions that align with your organizational culture. We’re committed to delivering solutions on time and on budget—and we’ll continue to help you evaluate and measure success.
How KnowledgeForce Solutions are Different
We know training doesn’t always have the best reputation, so we set out to change that perception. Our innovative, application-oriented solutions bring fun back to learning, outcomes back to performance, and motivation back to busy (and sometimes apathetic) learners. We help build high-performance cultures with employee development that combines real-world context with practical and actionable strategies so that you can measure results.
Learn howFunctional expertise
Industry expertise
Performance Consulting
Performance Consulting
Sometimes it’s difficult to determine what is needed to improve performance. It’s clear something needs to change, but you haven’t figured out if professional development is the solution. Working together with you, we help uncover talent gaps, identify core competencies, define critical skills, and build solutions that meet your environment’s needs.
Curriculum Design
Curriculum Design
KnowledgeForce professional development training solutions are engaging, impactful, and application-oriented. We understand effective development hinges on more than just learning (and unlearning) information. It requires adoption, application, and behavior change. We also understand this takes more than a few hours of training, so our immersive curriculums are designed with adult learning theory, along with cognitive and behavioral research, in mind. We help transform professional development from an event mindset to a continuous-development culture.
e-Learning
e-Learning
Empower your people to become real-life heroes by combining strong adult learning principles with creative instructional design and industry-leading platforms. We provide off-the-shelf and custom solutions that promote skill development and long-term performance improvement by capitalizing on the inherent advantages of gamification, online, and micro-learning. Request a demo to explore our e-Learning solutions.
Request a demoTo explore our eLearning solutions, please complete the contact form below or call us at 716.830.8488.
Facilitation
Facilitation
Engaging and effective delivery is just as important as curriculum and material design. KnowledgeForce facilitators are experts in facilitating workshops, so that everyone walks away with buy-in, breakthroughs, and actionable techniques. Whether you need an off-the-shelf solution, or a seasoned professional to deliver your organization’s content, our facilitation team is best-in-class! Checkout just a few of our Whole Brain Thinking Workshops!
Talent Assessments
Talent Assessments
Strategic use of assessments provides a standardized approach to gain insight about people and teams that isn’t always apparent. This additional data point can help direct business strategies to draw out the best in your people. At KnowledgeForce, we regularly use HBDI® (Herrmann Brain Dominance Instrument) and Hogan Assessments to undercover thinking preferences and personality characteristics. Powered with information, we can use the whole-person method to develop professional development programs that inform collaboration, improve performance, expand capabilities, promote ownership, and engage your workforce.
Performance Consulting
Sometimes it’s difficult to determine what is needed to improve performance. It’s clear something needs to change, but you haven’t figured out if professional development is the solution. Working together with you, we help uncover talent gaps, identify core competencies, define critical skills, and build solutions that meet your environment’s needs.
Curriculum Design
KnowledgeForce professional development training solutions are engaging, impactful, and application-oriented. We understand effective development hinges on more than just learning (and unlearning) information. It requires adoption, application, and behavior change. We also understand this takes more than a few hours of training, so our immersive curriculums are designed with adult learning theory, along with cognitive and behavioral research, in mind. We help transform professional development from an event mindset to a continuous-development culture.
Customer Service and Sales Training
New Hire Onboarding
Process and Procedure Mastery
Product Launch
Soft Skill Development
e-Learning
Empower your people to become real-life heroes by combining strong adult learning principles with creative instructional design and industry-leading platforms. We provide off-the-shelf and custom solutions that promote skill development and long-term performance improvement by capitalizing on the inherent advantages of gamification, online, and micro-learning. Request a demo to explore our e-Learning solutions.
Request a demoTo explore our eLearning solutions, please complete the contact form below or call us at 716.830.8488.
Facilitation
Engaging and effective delivery is just as important as curriculum and material design. KnowledgeForce facilitators are experts in facilitating workshops, so that everyone walks away with buy-in, breakthroughs, and actionable techniques. Whether you need an off-the-shelf solution, or a seasoned professional to deliver your organization’s content, our facilitation team is best-in-class! Checkout just a few of our Whole Brain Thinking Workshops!
Talent Assessments
Strategic use of assessments provides a standardized approach to gain insight about people and teams that isn’t always apparent. This additional data point can help direct business strategies to draw out the best in your people. At KnowledgeForce, we regularly use HBDI® (Herrmann Brain Dominance Instrument) and Hogan Assessments to undercover thinking preferences and personality characteristics. Powered with information, we can use the whole-person method to develop professional development programs that inform collaboration, improve performance, expand capabilities, promote ownership, and engage your workforce.
Our Story
Our story is simple and based on the belief that every person has the right to the pursuit of career happiness. With that belief in mind, we set out to help organizations develop their people to achieve career happiness, as well as organizational success. If you were a fly on our wall you’d hear us say: “Develop your people so that the competition tries to steal them, but treat them so well they’ll be loyal for life!” We have witnessed the power of strategic and well-executed professional development, and know it is truly the difference between ordinary and extraordinary.
Learn more about our owner, Ginine Capozzi, and what drives her both personally and professionally.
Our Values
We serve, not sell
Our partnerships are based upon providing expertise and value; we serve people, promote positive growth, and enable personal and organizational accomplishment.
We are talent development role models
We walk-the-talk. We invest in our own professional development, do business with people we respect and admire, foster healthy work-life integration, and find joy in developing others.
Knowledge is empowering
We believe knowledge unleashes talents, expands capabilities, and cultivates inner drive; ultimately it fuels options and opportunity.
We connect
Connections are at the core of behavior change—we connect people, skills, and real-life experiences through application-oriented learning design to help our clients build high-performance organizations and inspiring cultures of learning.
WE HAVE HELPED MAKE A DIFFERENCE THROUGH
Hours of content
Projects
People trained
KnowledgeForce Favorites
We admit it, just like you we have our favorites: favorite clients, favorite partners, favorite projects. Let’s work together so you can become another favorite!
Moog, Inc.
New software product launch and change management process training for a global audience.
- Custom content development
- eLearning
- Facilitation
- Organizational development
- Performance support materials
- Virtual training development & delivery
Ivoclar Vivadent, Inc.
Using avatars and interactive activities to promote engagement and retention of technical dental information.
- Sales e-Learning development
- Customer service
- Technical staff
Jubi, Inc.
Authoring courses that promote skill development and long-term behavior change by blending learning concepts with real-world practice. Proudly going where no platform has gone before: Learn. Inspire. Do.
- Gamified e-Learning curriculum design
- Content development
Interaction Dynamics Group
Partnering with talent development experts to build interactive and engaging programs in the areas of product development and negotiations training.
- Curriculum design and material development for certified practitioner programs
- Negotiations training
- Performance management tools
Time Warner Cable
Supporting all telecommunication product life cycles.
- Sales curriculum development
- Customer care
- Technical support
- Retention
KARRASS Ltd.
Redesigning multi-day workshops to meet the needs of an evolving market so that internal and intact teams can benefit from improved business partnering and negotiations.
- Curriculum design
- Training material development
- Pilot session delivery
Herrmann International
Training professionals also need training! Redesigning the HBDI® Certified Practitioner Program to include various delivery options.
- Modular curriculum design
- Training material development
- Train-the-trainer workshops
HealthNow BCBS
Supporting frontline employees with updated system and procedure training.
- Billing
- Customer Care
Accelerated Leadership Group
Partnering with talent development experts to build robust and effective professional development programs in the areas of pharmaceutical sales and sales coaching.
- Instructional design for leadership and sales workshops
U&S Services, Inc.
Providing value-added services by designing and delivering content to support software product launches.
- Webinar content development
- Sales and technical writing services
- Software training delivering to end users